This Privacy Policy describes how FractaHealth Technologies Private Limited handles information in connection with the PulseLoom mobile application.

1. Company Information

FractaHealth Technologies Private Limited
B-1603, Nagarjuna Premier
100 Feet Ring Road, J P Nagar
Bangalore South, Bangalore – 560078
Karnataka, India

Website: www.fractahealth.com
Email: support@fractahealth.com

2. Purpose of the Application

PulseLoom allows authorized healthcare professionals to:

• View patient vital signs
• View physiological waveforms
• Observe alarm notifications
• Review monitoring information streamed from hospital servers

3. Information Collected

Personal Data

The application does not collect or store personal information such as name, email address, or phone number. User accounts are created by hospital administrators.

Patient Health Data

PulseLoom streams clinical monitoring information including patient vitals, waveforms and alarms. The application does not store patient data locally on the mobile device.

Device Information

The application does not collect device identifiers or analytics data.

Location Data

The application does not access GPS or collect location information.

4. Data Storage

• All monitoring data is stored on hospital on-premise servers.
• No patient data is stored on the mobile device.
• Patient data is retained on hospital servers for 7 days by default.

5. Data Sharing

PulseLoom does not share any data with third parties.

6. Security Measures

• HTTPS encryption (TLS 1.2)
• User authentication
• Role-based access control
• Hospital-managed user accounts

7. Patient Privacy

Patients should contact the hospital directly for requests regarding access, correction, or deletion of medical records.

8. Children's Privacy

The application is intended for healthcare professionals and does not knowingly collect personal information from children.

9. Advertising and Tracking

• No advertising services
• No analytics SDKs
• No cross-app tracking
• No crash reporting tools

10. Policy Updates

FractaHealth may update this Privacy Policy periodically.

11. Contact

FractaHealth Technologies Private Limited
Email: support@fractahealth.com
Website: www.fractahealth.com